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CashPilot® ATM Monitoring & FLM/SLM Management

ATM Monitoring Software with integrated incident, ticket and FLM/SLM management to maximize ATM availability and streamline service operations.

The challenge

Managing large ATM networks requires continuous visibility into the operational status of every device. Hardware failures, communication problems, service incidents and maintenance requests can quickly reduce ATM availability if they are not detected, prioritized and resolved efficiently. Manual incident handling, fragmented monitoring tools and disconnected service processes often lead to longer downtime, higher service costs and reduced customer satisfaction.

The CashPilot Solution

CashPilot ATM Monitoring & FLM/SLM Management is an ATM Monitoring Software solution that optimizes the complete ATM incident and service management process—from real-time monitoring and incident management through efficient ticketing and coordinated FLM/SLM processes to comprehensive operational reporting. By centralizing all service activities within one integrated platform, CashPilot helps banks, cash-in-transit companies and ATM operators maximize ATM availability while improving operational efficiency and reducing service costs.

Related solutions

CashPilot ATM Monitoring Software is part of an integrated end-to-end cash logistics platform. Combine it with these complementary solutions to optimize your entire cash operation.

CashPilot ATM Cash Forecasting and Optimization

CashPilot Paperless Replenishment

CashPilot Cash & Account Reconciliation


Trusted for Mission-Critical Cash Operations

CashPilot supports mission-critical cash operations for financial institutions and cash logistics providers in multiple countries.

Built for organizations where reliability, security and operational efficiency are essential.

  • Specialized software focused exclusively on cash logistics
  • Cyber Trust Austria certified
  • SaaS or on-premises deployment

 

Your benefits

  • Monitor the operational status of every ATM in real time.
  • Detect incidents quickly and manage service tickets efficiently.
  • Optimize the complete ATM incident and service management process.
  • Coordinate FLM and SLM activities within one centralized platform.
  • Reduce ATM downtime through faster incident resolution.
  • Improve ATM availability and customer service quality.
  • Increase operational efficiency through streamlined service workflows.
  • Gain complete transparency through centralized monitoring, incident management and operational reporting.

Designed for

  • Banks
  • Cash-in-Transit companies (CITs)
  • Independent ATM Deployers (IADs)
  • Cash logistics providers

Ready to improve your ATM service operations?

Learn how CashPilot ATM Monitoring Software can help maximize ATM availability, streamline incident management and improve ATM service operations across your entire ATM network. Request Your Product Presentation!

Looking for a complete cash management solution?

Discover our complementary CashPilot modules.

ATM Monitoring & FLM/SLM Management

ATM Monitoring & FLM/SLM Management

ATM Monitoring Software for real-time incident detection, automatic ticket creation and centralized FLM/SLM management to improve ATM availability and streamline service operations.

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ATM Cash Forecasting and Optimization

ATM Cash Forecasting and Optimization

ATM Cash Forecasting Software that reduces idle cash, lowers transportation costs and maximizes ATM availability through intelligent demand forecasting and automated replenishment optimization.

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CC/Vault Cash Supply & Demand Forecasting

CC/Vault Cash Supply & Demand Forecasting

Predict future cash demand, identify surpluses and shortages early, and optimize cash inventory across your entire cash center or vault.

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Branch/Store Forecasting & Online Portal

Branch/Store Forecasting & Online Portal

Automatically forecast future cash demand, generate optimized cash order proposals and simplify cash ordering through one integrated online portal.

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Workflow Management Cash Center

Workflow Management Cash Center

Manage end-to-end cash center operations in one integrated software solution. Digitize workflows, improve operational visibility and control, and increase efficiency across your entire cash center.

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Valuable & Asset Management

Valuable & Asset Management

Manage cash inventory, valuables and operational assets in one integrated software solution. Improve visibility, inventory control and operational efficiency across your cash center.

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Cash & Account Reconciliation

Cash & Account Reconciliation

Automatically reconcile cash movements and related accounts across your cash operations. Detect discrepancies faster, reduce manual effort and improve operational control.

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Incident & Complaint Portal

Incident & Complaint Portal

Manage customer complaints related to ATMs and cash devices from initiation to resolution. Standardize case handling, improve collaboration and accelerate investigations.

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Paperless Replenishment

Paperless Replenishment

Paperless cash replenishment software for ATMs, cash recyclers and smart safes. Digitize field operations, eliminate paper-based processes and provide real-time operational data for efficient cash center planning, reporting and audit trails.

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Track & Trace

Track & Trace

Track cash cassettes, safe bags, coin containers and other valuable items from collection to delivery. Maintain complete visibility, improve security and prevent losses.

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Smart Safe Deposit Management

Smart Safe Deposit Management

Smart Safe Deposit Management Software that connects retailers, cash-in-transit companies and cash operations through one central platform. Optimize cash collections, monitor deposits in real time and improve operational visibility.

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One-Time Code Automation

One-Time Code Automation

OTC One-Time Code Automation provides secure access to electronic One-Time Code locks through a central web portal. Eliminate service desk calls, centrally manage user permissions and maintain complete audit trails.

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Cash-In-Transit

Cash-In-Transit

Digitize cash collections, deliveries, ATM services and transport operations with one integrated software solution. Increase operational visibility, improve efficiency and reduce administrative effort.

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Reporting

Reporting

Generate consistent reports across all CashPilot modules, reduce manual reporting effort and provide timely operational information for your organization.

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Analytics

Analytics

Track operational performance, monitor SLA compliance, analyze trends and identify improvement opportunities with interactive analytics.

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MIS – Management Information System

MIS – Management Information System

Visualize KPIs, consolidate operational data from multiple systems and provide management with one comprehensive view of your cash operations.

More

ATM Monitoring & FLM/SLM Management

ATM Monitoring Software for real-time incident detection, automatic ticket creation and centralized FLM/SLM management to improve ATM availability and streamline service operations.

More

ATM Cash Forecasting and Optimization

ATM Cash Forecasting Software that reduces idle cash, lowers transportation costs and maximizes ATM availability through intelligent demand forecasting and automated replenishment optimization.

More

CC/Vault Cash Supply & Demand Forecasting

Predict future cash demand, identify surpluses and shortages early, and optimize cash inventory across your entire cash center or vault.

More

Branch/Store Forecasting & Online Portal

Automatically forecast future cash demand, generate optimized cash order proposals and simplify cash ordering through one integrated online portal.

More

Workflow Management Cash Center

Manage end-to-end cash center operations in one integrated software solution. Digitize workflows, improve operational visibility and control, and increase efficiency across your entire cash center.

More

Valuable & Asset Management

Manage cash inventory, valuables and operational assets in one integrated software solution. Improve visibility, inventory control and operational efficiency across your cash center.

More

Cash & Account Reconciliation

Automatically reconcile cash movements and related accounts across your cash operations. Detect discrepancies faster, reduce manual effort and improve operational control.

More

Incident & Complaint Portal

Manage customer complaints related to ATMs and cash devices from initiation to resolution. Standardize case handling, improve collaboration and accelerate investigations.

More

Paperless Replenishment

Paperless cash replenishment software for ATMs, cash recyclers and smart safes. Digitize field operations, eliminate paper-based processes and provide real-time operational data for efficient cash center planning, reporting and audit trails.

More

Track & Trace

Track cash cassettes, safe bags, coin containers and other valuable items from collection to delivery. Maintain complete visibility, improve security and prevent losses.

More

Smart Safe Deposit Management

Smart Safe Deposit Management Software that connects retailers, cash-in-transit companies and cash operations through one central platform. Optimize cash collections, monitor deposits in real time and improve operational visibility.

More

One-Time Code Automation

OTC One-Time Code Automation provides secure access to electronic One-Time Code locks through a central web portal. Eliminate service desk calls, centrally manage user permissions and maintain complete audit trails.

More

Cash-In-Transit

Digitize cash collections, deliveries, ATM services and transport operations with one integrated software solution. Increase operational visibility, improve efficiency and reduce administrative effort.

More

Reporting

Generate consistent reports across all CashPilot modules, reduce manual reporting effort and provide timely operational information for your organization.

More

Analytics

Track operational performance, monitor SLA compliance, analyze trends and identify improvement opportunities with interactive analytics.

More

MIS – Management Information System

Visualize KPIs, consolidate operational data from multiple systems and provide management with one comprehensive view of your cash operations.

More
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